Transforming Tourism and Hospitality AI - Powered Service Delivery Innovations

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Transforming Tourism and Hospitality AI - Powered Service Delivery Innovations | 9.72 MB

Title: Transforming Tourism and Hospitality: AI-Powered Service Delivery Innovations
Author: Yashwant Singh Rawal
Category: Business & Finance, Industries & Professions, Hospitality, Tourism & Travel, Nonfiction, Science & Nature, Technology, Computers
Language: English | 241 Pages | ISBN: 9781040673379


Description:
Transforming Tourism and Hospitality: AI-Powered Service Delivery Innovations explores the profound impact of Artificial Intelligence, IoT, and emerging technologies on the tourism and hospitality industry. This edited volume presents scholarly insights and real-world case studies on AI-driven customer service, sustainable operations, smart maintenance, fraud detection, dynamic pricing, and enhanced guest security. It examines tools like VR, blockchain, and AI-powered HR systems, emphasizing ethical adoption and human-AI collaboration. With robust empirical validation and practical examples, the book offers a valuable resource for academics, professionals, and policymakers seeking to understand and implement AI innovations in service delivery across the sector.

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